Study: The Billion Euro Laptop Problem

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Study: The Billion Euro Laptop Problem

Part 1. Executive Summary

Intel and Ponemon Institute are pleased to present the results of The Billion Euro Lost Laptop Problem, which is an independent benchmark study of 275 private and public sector organizations located in eight countries, including the United Kingdom, Germany, France, Netherlands, Belgium, Italy, Sweden, and Spain. The purpose of the study is to determine the economic consequences to European organizations when laptops used by employees and contractors are lost or stolen.

To calculate the total economic impact we referred to The Cost of a Lost Laptop benchmark study released in 2009 and also sponsored by Intel. In that study, we were able to determine that the average value of one lost laptop is 35,284 Euros.

According to the findings, the number of lost or stolen laptops among business organizations is very significant. Participating organizations reported that in a 12-month period 72,789 laptops were lost or missing. On average, 265 laptops per organization were lost or missing. Other salient findings include:
• The total economic impact for 275 participating companies is €1.29 billion or on average €4.7 million per organization.
• Out of the 265 laptops per organization lost or missing, on average only 12 laptops were recovered.
• Forty-two percent of laptops were lost off-site (working from a home office or hotel room), 32 percent say they are lost in transit or travel and 13 percent are lost in the workplace. Thirteen percent say they don’t know where employees or contractors lose their laptops.
• Thirty-four percent of laptops lost had disc encryption, 26 percent had backup (imaging feature) and seven percent had other anti-theft features.
• Industries that experience the highest rate of laptop loss are education and research, health and pharmaceuticals followed by the public sector. Consumer products had the lowest loss rate.

Read the full Billion Euro Laptop Problem study.